Frequently Asked Questions
Everything you need to know about ordering, production, shipping, and our patches.
Simply choose your patch type, select size, quantity, backing, and upload your artwork. You’ll receive a Free Digital Proof for approval before we start production.
Production takes around 14 working days after you approve your digital proof. Every patch is crafted in Italy to ensure the highest quality.
Once production is complete, we ship free via UPS Express from Italy. Delivery takes about 36–48 hours after dispatch — no customs hassle and full tracking.
The minimum order quantity is 10 pieces per design.
We offer Embroidered, Woven, Printed, and PVC patches — all made in Italy and shipped quickly with UPS to the U.S., no customs hassle.
We offer sew-on, iron-on, Velcro (hook & loop), and adhesive backings. The best option depends on your intended use.
For iron-on patches, wait 24 hours before washing. Wash garments inside out in cool or warm water. Avoid bleach and tumble drying for maximum lifespan.
Yes. Provide Pantone references or send us your brand guidelines. We’ll match as closely as thread or print allows.
Since our patches are custom-made, returns are not possible unless the product is defective or we made an error. Contact us immediately if there is an issue.